Staff Device Refresh
Click each button below to access the instructions and resources to prepare for and set up your new device.
Frequently Asked Questions (FAQs)
Scroll down to view frequently asked questions and troubleshooting tips.
What model laptop are staff getting for the device refresh?
Dell Latitude 5540 Laptop
How do I know if I am getting a new laptop?
Once I get my new laptop, can I hold onto my old laptop for a bit and turn it in later?
What is the timeline for the staff device refresh?
Our goal is to have all campuses and teachers swapped by winter break, pending delivery dates.
We know things happen and may not be on campus the day we do laptop deployment. Not a problem! Put in a helpdesk ticket and we will contact you to setup a time to deploy your device.
Unfortunately, no; all old devices will need to be turned in. We are committed to reducing e-waste, which is a growing global problem. We partner with Dell Technologies by using their Tech Refresh and Recycle program. This program helps us optimize our technology lifecycle through a series of guarantees and assurances. 26% of Dell Tech returned gear is put toward manufacturing refurbishment, which is not only advancing sustainability but also controlling costs passed to customers.
Still have questions?
No problem! Please contact the Helpdesk with any questions at